Privacy & Cookie Policy
W3 Services LTD (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.
Contact Details
W3 Services LTD
Email: info@w3services.co.uk
Address: 4 Stanton Close, Ossett, WF5 9UF
Company Number: 15285796
We are the data controller responsible for your personal data.
1. Information We Collect
Information You Provide
- Name and contact details
- Business/company details
- Email and phone number
- Project requirements or enquiry details
- Billing and payment information (if applicable)
Information Collected Automatically
- IP address
- Browser and device information
- Website usage data
- Cookies and tracking data
2. How We Use Your Information
We use personal data to:
- Respond to enquiries and provide quotations
- Deliver web design, development, hosting, and IT services
- Manage client relationships and contracts
- Process payments and invoices
- Improve website performance and security
- Comply with legal and regulatory obligations
Legal Bases for Processing
We process data under:
- Contractual necessity
- Legitimate business interests
- Legal compliance
- Consent (for marketing & non-essential cookies)
3. Marketing Communications
We may send marketing emails if:
- you have requested information, or
- you have consented to receive updates.
You can unsubscribe at any time via the link in emails or by contacting us.
4. Data Retention
We retain personal data only as long as necessary:
- Client records: up to 6 years (legal & tax requirements)
- Enquiries: up to 12 months
- Marketing data: until consent is withdrawn
5. Sharing Your Information
We do not sell personal data.
We may share data with trusted providers including:
- Website hosting providers
- Payment processors
- Email & cloud service providers
- Analytics services
- Legal & accounting professionals
All providers process data securely and under contractual safeguards.
6. International Transfers
Where data is transferred outside the UK, safeguards include:
- UK adequacy decisions
- Standard Contractual Clauses (SCCs)
- Secure data processing agreements
7. Data Security
We use appropriate security measures including:
- SSL encryption
- Secure hosting environments
- Access controls
- Regular security updates
8. Your Rights
Under UK GDPR you have the right to:
- Access your personal data
- Correct inaccurate data
- Request erasure
- Restrict or object to processing
- Data portability
- Withdraw consent
Contact: info@w3services.co.uk
You may complain to:
Information Commissioner’s Office (ICO)
https://ico.org.uk
COOKIE POLICY
9. What Cookies Are
Cookies are small text files stored on your device to improve website functionality and performance.
10. Cookies We Use
Strictly Necessary Cookies
Essential for website operation and security.
Analytics Cookies
Help us understand site usage and improve performance.
Example: Google Analytics (anonymous data)
Functional Cookies
Remember user preferences.
11. Cookie Consent
When you first visit our site, you will be asked to consent to non-essential cookies.
You can withdraw consent anytime via the cookie settings link.
12. Managing Cookies
You can control cookies via browser settings.
Learn more: https://www.aboutcookies.org
13. Policy Updates
We may update this policy periodically. Changes will appear on this page.